Get in Touch With Us

Got a question about one of our comparisons, spotted something that needs updating, or want to flag a concern? This page explains how to reach the Casinos Egypt team and what you can expect once you do.

How to Reach Casinos Egypt

Email is the most reliable way to get in touch. Write to us at [email protected] and a member of our team will read your message personally. There is no automated reply standing in for a real answer here.

Telling us upfront what your message is about — a correction, a question about a specific casino review, or feedback on the site — helps us route it to the right person and reply faster.

What You Can Get in Touch About

• Questions about our rankings — If you want to know why a site sits where it does in one of our comparisons, or how we assess withdrawal speed, EGP banking, or bonus terms, ask us directly.
• Corrections — Offshore casinos change their minimum deposits, payment methods, and bonus terms without much notice. If you have found something on the site that looks out of date, tell us and we will check it.
• Suggestions for coverage — If there is a payment method, a topic on wagering requirements, or a casino category you think we should cover, we are open to hearing it.
• Site or technical issues — Broken links, pages that will not load properly, or anything else that gets in the way of reading the site.
• Concerns about gambling harm — If you or someone close to you is struggling with gambling, say so in your message. We will not ask for details you have not offered, and we will point you towards support.

What Happens After You Send a Message

Every email is read by a person, not sorted by a script. We aim to respond within two working days, though this can run longer around busy periods. If your enquiry needs more time to look into — for example, checking a claim against a casino's current terms — we will say so rather than leave you waiting without an update.

If You Need Support Rather Than Information

Egypt does not currently have a dedicated national gambling helpline. If gambling is affecting your wellbeing or someone else's, the closest available resource is the General Secretariat of Mental Health and Addiction Treatment hotline on 16328, which operates 24 hours a day and covers severe psychological distress, including gambling-related distress. Contacting us will not replace that kind of support, but if you mention a concern in your message, we will point you towards it rather than ignore it.

Most operators reviewed on this site also offer their own account tools — deposit limits, cooling-off periods, and self-exclusion — accessible from within your player account, regardless of where the casino is licensed.

A Note on What This Site Does and Does Not Do

Casinos Egypt is an independent comparison resource. We do not operate a casino, hold player funds, or have the authority to resolve a dispute between you and an operator. If you have a complaint about a specific site — a delayed withdrawal or a bonus that was harder to clear than advertised — your first step is that operator's own support channel, then, where one exists, the licensing body named on their site (typically Curaçao or Anjouan for the operators covered here). We can still take feedback on your experience to help keep our own reviews accurate, including our page on Best Non GamStop Casinos 2026, but we cannot intervene directly.

Offshore online casinos are not licensed or supervised in Egypt, and no Egyptian regulator oversees them — this is a grey area under current law, not a locally regulated activity. Keep that in mind when deciding where to raise a dispute.

Before You Write to Us

A few things that help us help you:

• Include the name of the casino or page you are asking about, if relevant.
• Let us know if you are asking as a first-time player or someone already comparing wagering multipliers and payout times — the context shapes our answer.
• Keep account numbers, passwords, or full payment details out of your message. We will never ask for them.

We read everything that comes in, and reader input genuinely shapes what we update and cover next. Thank you for taking the time to reach out.